Higher Education Management: Digital Transformation, Quality Management, and Performance Evaluation Toward a Smart University

Description

“Higher Education Management: Digital Transformation, Quality Management, and Performance Evaluation Toward a Smart University” presents a comprehensive analysis of the dynamics of higher education management in the era of digital transformation and global educational competition. The book positions universities as strategic organizations that must be adaptive, innovative, and oriented toward quality assurance and sustainable performance.
The discussion begins with the concepts and frameworks of contemporary higher education management, highlighting the shift toward the smart university paradigm, which leverages digital technologies in academic governance, administration, teaching and learning processes, and student services. Digital transformation is explored not merely as technological adoption, but as a fundamental change in organizational culture, leadership, and data-driven decision-making. Furthermore, the book examines quality management in higher education through internal and external quality assurance systems, accreditation processes, and the integration of quality standards with modern managerial practices. Particular emphasis is placed on systematic and measurable strategies to enhance academic quality, research productivity, and community engagement in the context of digital disruption.
The book also provides an in-depth discussion of performance evaluation in higher education institutions, covering institutional performance, faculty and staff performance, and the quality of educational services, supported by relevant and technology-based performance indicators. Performance evaluation is positioned as a strategic instrument to strengthen competitiveness, public accountability, and institutional sustainability. Overall, this book offers both theoretical and practical insights for university leaders, academics, researchers, and education policymakers in designing and implementing effective higher education management systems toward the realization of an excellent, competitive, and future-oriented smart university.